Mystery Clients Community
Would you like to know how we analysed CRM communication strategies using Market Research Online Communities (MROC)?
From our case study you will find out:
- Why and how we created Mystery Clients Community? How we combined two different research methods (MROC and Mystery Shopper)?
- How we studied CRM communication strategies using an Online Community?
- How our Client benefited from the study?
- And DIY guide how to conduct a similar study?