Mystery Clients Community

Would you like to know how we analysed CRM communication strategies using Market Research Online Communities (MROC)?

From our case study you will find out:

• Why and how we created Mystery Clients Community? How we combined two different research methods (MROC and Mystery Shopper)?
• How we studied CRM communication strategies using an Online Community?
• How our Client benefited from the study?
• And DIY guide how to conduct a similar study?